Privacy Policy

Last updated: 12 November 2025

Welcome to K9 Troopers (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website [www.k9troopers.co.uk

a. Information you provide directly:

• Name
• Email address
• Phone number
• Address (for pick-up/drop-off services)
• Information about your dog (e.g., name, breed, behaviour, health details)
• Any other information you choose to provide when filling out contact forms, booking enquiries, or communicating with us.

b. Information collected automatically:
When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent on the Site
• Device type and operating system

This information helps us understand how visitors use our website and improve our services. 

We may use your personal information for the following purposes:

• To respond to your enquiries or booking requests
• To provide dog walking, boarding, or related services
• To communicate updates, changes, or confirmations about your bookings
• To send marketing communications (only if you have opted in)
• To improve our website and services
• To comply with legal or regulatory requirements

Under UK data protection law (UK GDPR), we process your personal data based on one or more of the following:

• Consent: You have given us permission to process your information.
• Contract: Processing is necessary for us to provide our services to you.
• Legitimate interests: We may process limited data to improve our website and business operations, provided it does not override your rights.

We do not sell or rent your personal information.
We may share your data with:

• Service providers (e.g., website hosting, email, or payment processors) who help us operate our business
• Professional advisors (e.g., accountants, legal consultants)
• Regulatory bodies if required by law

All third parties are required to keep your information secure and use it only for the purpose for which it was shared.

We keep your personal information only as long as necessary to fulfil the purposes described in this policy, or as required by law (e.g., for accounting or tax purposes).

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to processing or withdraw consent
• Request a copy of your data in a portable format

To exercise these rights, please contact us at craig@k9troopers.co.uk

Our website may use cookies to improve your browsing experience and analyse site traffic. You can choose to accept or decline cookies in your browser settings. For more information, see our [Cookie Policy] (if applicable).

We take reasonable technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access. However, please note that no method of transmission over the internet is 100% secure.

Our website may contain links to other sites. We are not responsible for the privacy practices or content of those websites. Please read the privacy policies of any external sites you visit.

We may update this Privacy Policy from time to time. The updated version will always be posted on this page with a new “Last updated” date.

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

K9 Troopers
Email: craig@k9troopers.co.uk